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Mary C. says:

“I was shopping around in the beginning of this year to replace my ancient HVAC unit when I called GHAC for an estimate. Duke came out immediately to assess my needs and came up with his recommendations as to what would be the best efficiency and most cost efficient. He was very thorough and provided me with several different options. I have already obtained two other estimates and I opted to go with Duke instead. One week later, the installers showed up and installed my new system. The installers were professional and courteous and did a tremendous job as I have a spilt system and the installation took all day. In fact, I am so pleased with my new unit that I have asked Duke to install the same system in a home that I just purchased. Duke and his team are the best. I would not hesitate to recommend Duke and GHAC to anyone!”

 

J D. says:

“They put in a new AC and Heating system in our house. Fast. Clean. Considerate. My family was VERY happy with the experience. I can’t recommend them enough.”

 

Jeff P. says:

“When we were ready to replace our old HVAC system we got 3 estimates. General Heating and Air’s estimate was the most thorough and professionally presented. The installers were very courteous and cleaned up every day. They were patient answering my many questions as the project went along. We are very pleased with our new system!”

 

C. A. H. says:

“My family has been doing business with GHAC for well over a decade. They are a very professional bunch, and I’ve had nothing but excellent and friendly service from them. Our unit has a bi-annual check-up each year and they are alway reliable and prompt. Recently, it was a Thursday and our unit needed to be replaced. Duke’s response was immediate (same day). He knew what I needed right away and that I could have heat by the weekend. The unit was delivered the next morning (Friday) as promised and installed in less than five hours! So GHAC has our loyalty because they have earned it!”

 

Lynne H. says:

“We have had this company in every year, for 25 YEARS, to do a pre-summer tune-up to our ORIGINAL hvac system. Consistently, even as individual workers changed over the years, each person coming in knew our unit’s “archaeological” history, and each patiently explained what needed doing, and cheerfully babied along our tinker-toy system to function for another year. No one pushed us to buy a new system, though it was always delicately put forth as an alternative. When we finally decided to take the plunge into new-hvac-land, we were taken care of with the same care. Lots of alternatives were put out there, pros/cons, again in the spirit of helpfulness, and not sell-full-ness! We always recommend this company to other homeowners in our condo group, and actually there are several other units who use them….we,all know a great resource when we see one!”

 

Phil G. says:

“General Heating and Air-conditioning, Inc. installed our Central heat/air-conditioning 25 years ago and has been servicing this unit until it gave up last July at the middle of the heat wave. I called General Heat and Air Conditioning to inquire about a new unit (central heat/air) and on the same day Phillip Grosenbach, Vice President called me back with a proposal for a complete replacement of heat/air unit including new ductings (R8). We agreed on the price and set up the project date that will be completed in 3 days. We’re very impressed with his installers, they were very courteous, polite and professional (Mike, Aaron and Matt). They showed up on time, got the old unit out in no time, and installed the new unit the next day. Phillip and Star coordinated the City Permits, HERS testing, HERO Program, etc. We now have a wonderful and energy efficient unit.
I highly recommend General Heating and Air Conditioning, Inc. to anyone who is looking for honest, Authorized Carrier Dealer and does professional work at a competitive prices. GOOD JOB! Keep it up!”

 

Sally M. says:

“Great service on the hottest day of the year. Professional and courteous technician. Will be using for annual service.” 
 

 

Starwitch G. says:

“We had a new HVAC system installed in June 2014. Matt and Hector were the technicians and they were great. The job site was kept clean and the installation went as promised. We were very pleased with how the company handled the job from beginning to end. Phillip was the representative for the purchase of the system. He gave us many options as to what system we could purchase and answered all of our questions. We are completely satisfied with the new system and highly recommend this company.”

 

Chris H. says:

“Our technician Chris was amazing. Our air went out in 100 degree temps, not only did they come out on time, and faster than anyone else, they had the part available on the truck and fixed it immediately. Another Air Co (Mike Diamond) quoted us double the price and a few un-needed add ons, not only did they miss diagnos the problem, they tried to cheatbus. General was amazing and proved there are good honest companies out there that care and quote the correct price! I will always call General in the future!”

 

S. O. says:

“We went without air conditioning over the holiday weekend during a heat wave! We asked around for a few referrals and we were given several names including General. We called first thing in the morning to all of them and were told 1 – 2 weeks or just didn’t get responses at all. We almost gave up when we finally called General. It started with the receptionist who was lovely! Even though they were busy, she promised someone would come today! Then our service man Mark was great too! He not only fixed our problem, but educated us on how we can help maintain our air conditioner ourselves. Service was excellent and will definitely use them again!”

 

M Gutierrez says:

“ I couldn’t be any happier….. I called them to come check out my furnace and they send someone that same day and got it fixed. Now that’s great customer service. My Furnace works like new. Thank you General!!!!!!!!!!!!!!!!!”

 

Scorpio says:

“I was pleased with the service appointment. The technician explained the issue, gave us options and once we authorized the work, he was efficient. He was clean and respected our property. He made casual conversation, was friendly and courteous. I will definitely use them again if I have issues in the future. Most likely, we will use them for annual maintenance.”

 

Emily S. says:

“We can’t tell you enough how wonderful your Service Coordinator is. He literally did everything besides installing the repair part on our A/C. He took care of mistakes made by the manufacturer, kept us informed of what was going on, and with his guidance our A/C was repaired… even though we were 1,300 miles away. Throughout the process this company is amazing!”

 

Leslie G. says:

“While it is never fun to have to replace ones entire A/C and heating unit during the summer… Phil, Aaron, and Mike made it tolerable with their professional approach and follow through on every detail. Special care was given to protecting our home, carpets, and possessions while Aaron and Mike quietly and carefully crawled, installed, and re-established the new units in the HOT attic. They cleaned up daily, arrived promptly, were pleasant and wonderful to work with. Thank you all for a great job and a really cool new system! Hooray! I will highly recommend you to everyone.”

 

Dirk A. says:

“Our AC system broke down and we need a replacement in a hurry. I called Philip of GENHAC, discussed the carrier infinity system and he was able to install it the next day. Great Service!!!”

 

Joe P. says:

“Both the company and installer (Hector and Aaron) were very professionals. It’s hard to believe the amount of work that was done in the time period involved. everything neat and clean. A job well done.”

 

Ty W. says:

“Wonderful job. A customer for life! Great price too! What a value.”

 

Alon F. says:

“Great work, project worked as promised. Will recommend to clients.”

 

Mr and Mrs Steve C. says:

“Hector and Aaron were polite, efficient and best.”

 

Eric Z. says:

“Everything handled with professionalism, care and good cheer.”

 

Steve S. says:

“Excellent and courteous service. on time and on budget.”

 

Karen F. says:

“Your crew was very thorough in explaining, best worked to be done. Very professionals.”

 

Bruc M. says:

“Hector, Aaron and a new worker were fantastic. They were on time, polite, clean, worked and kept focused, friendly and courteous. More over Philip was good in answering all our questions about the air conditioner and it’s installation.”

 

Rheta K. says:

“Working with Phil, Chris and Star was a good experience. The installer did the job in a timely manner.”

 

Jeannie W. says:

“Mike and Hector were great. Very polite and courteous.”

 

Mr and Mrs Kevin W. says:

“Great Guys! The Best!
Mike and Aaron did a super job. very professional and courteous!!”

 

John S. says:

“Your crew was very professional and did a great job on time.”

 

Richard V. says:

“Great Service!
Your workers courteous and answered all my question. They cleaned up their mess each night when they were done for the day. I would recommend you guys to anyone. Thank you……”

 

Bob T. says:

“Hector and his partner were prompt, courteous and efficient, Philip was helpful and efficient and setting it up. Prior to this Ronnie checked out the system and thorough and informative. Have done so in past”

 

Cliff F. says:

“Prompt, Efficient service.
Smart Guys!!!”

 

Shawn D. says:

“Philips was very understanding and helpful to our Family’s needs, Hector and Matt (installers) were great and professional, courteous to willing to answer any questions had. Thank you everyone and highly recommended”

 

Robert B. says:

“The crew was great! Phillip was extremely responsive.”

 

Jeff P. says:

“The installers Mike and Aaron were very courteous. Mike was always pleasant and forth coming with answers to my many questions. I am extremely happy with the system.”

 

Peter T. says:

“The workers were very professional and knowledgeable. Also, very courteous and explained things to me very well. Good job!”

 

Leslie G. says:

“While it is never fun to have to replace ones entire A/C and heating unit during the summer… Phil, Aaron, and Mike made it tolerable with their professional approach and follow through on every detail. Special care was given to protecting our home, carpets, and possessions while Aaron and Mike quietly and carefully crawled, installed, and re-established the new units in the HOT attic. They cleaned up daily, arrived promptly, were pleasant and wonderful to work with. Thank you all for a great job and a really cool new system! Hooray! I will highly recommend you to everyone.”

 

Shannon says:

“The Guys were great. Thank you to your office staff too.”

 

Jill K. says:

“Thank you, I wish I had taken your advice and replaced the AC sooner”

 

Mr. Mark D. says:

“Phil and crew very professional office staff was very helpfull, Everyone Knew what had to be done and did it. Clean and Courteous”

 

Maria H. says:

“Job was performed in a professional and efficient manner. Finished as scheduled trouble free process. Good Job, definitely will recommend.”

 

John V. says:

“I am extremely satisfied with the work performed by Jim and Chris. This job posed many challenges. They exceeded my expectations. Great job you guys!”

 

Kathie K. says:

“You were the most incredible contractor I have ever worked with. You were always on time, super nice, very neat and the job is beautiful! Even the city said you did a great job.”

 

Ronald S. says:

“Over 15 years ago, your company put in a new air conditioning and heating system in my “old” house. Twice a year your company has come out and serviced my units and made sure that it works as good as the day they were installed. As you know, I have been very happy with both the initial installation of the units as well as your service department.
When it came time to build my new house on Percival Place I put out bids for the heating and air conditioning system to your company as well as others. As you known I received bids that were lower than yours but because of our previous good working relationship I decided to once again go with your company. I want you to know that now that it is installed and fully working, I have come to realize that going with your company was one of the best decisions I made about my new house.
The three zone system that your company created and installed works fantastic. I have every confidence in the world that if it needs any “fine tuning” your company will be there for me. Please extend my thanks to all of the people who worked so diligently at my house to make it a first class operation.”

 

Gorden R. says:

“Just to let you know, we are very happy with our new HVAC System. Year to date, we’re averaging a 50% reduction in gas and electric consumption, in addition to a cleaner house (less dust).”

 

Carl S. says:

“It has been a pleasure working with you. General Heating & Air Conditioning is a totally professional organization. Thank you.”

 

George S. says:

“From the sales to the installers, very professional. Very clean work – didn’t have to sweep up. This is my third job with General Heating & Air Conditioning. Their bid was the only one I got, I knew what to expect – QUALITY WORK.

 

Luis C. says:

“General Heating & Air Conditioning exceeded our expectations in many ways, as a company that you can trust to do the job right, and the professionalism of the installers that did the work. My wife and I , especially, appreciate the work done by Jim and Chris and the rest of the team. Thank you!”

 

Ishiro Y. says:

“We really appreciated that you kept the house clean and don’t track in any dirt on the carpet. You both did a wonderful job and we will refer you to others we know.
Jim & Matt were excellent workers even though it rained both days. They never complained and did their jobs.”

 

Kathy S. says:

Excellent workers – professional, courteous, and skilled.
Focused on getting the job done in a timely manner without losing quality”

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