Why Choose Factory-Authorized Service for your Carrier HVAC Products

Our Status As a Factory-Authorized Dealer Provides Many Benefits For Clients.

Factory Authorized ServiceFactory-authorized status is not a lifetime award. Instead, it must be renewed continually by performing to Carrier’s rigorous national standards. General Heating & Air Conditioning doesn’t just live up to the standards we exceed them. We’ve won multiple awards from Carrier for being a strong example of what a factory-authorized dealer should be. This means you know that General Heating & Air Conditioning will always be providing the best possible service. Here are some of the key benefits that make factory-authorized service special.

Intimate Knowledge of Product Line

If you are in need of a new air conditioner or furnace, you can benefit greatly from visiting a company like us whose sales staff really knows the product line. This doesn’t just mean they’ve memorized all the stats thanks to training at Carrier University they actually understand how different types of equipment affect your indoor air quality and comfort and can recommend the right products for your unique needs.

Technical Training

At General Heating & Air Conditioning, we employ NATE-certified HVAC repair technicians as part of our commitment to excellence as a factory-authorized dealer. NATE certifications provide a baseline of technical expertise in all kinds of HVAC related services. In addition to this respected industry training, our repair techs also get additional training from Carrier, which ensures that understand the specific Carrier equipment you have in your home or business. Our repair techs can diagnose and correct problems correctly the first time. They can also provide honest and reliable assessments of how much more service life your equipment may have.

Certified Parts

As a factory-authorized dealer, we have access to the certified replacement parts that are necessary to repair your equipment to Carrier’s high standards. Because the equipment is specifically designed to work with these parts, you should get better performance and efficiency than with a generic part.

100 Percent Satisfaction Guarantee

If you buy your Carrier equipment from a factory-authorized dealer like us, your purchase is backed by a 100 percent satisfaction guarantee for one year from the installation date. If you are dissatisfied for any reason, we will come make it right. We’ll even remove the equipment and give you a full refund if necessary. This seldom happens, but it’s nice to have that peace of mind when buying new HVAC equipment.