What to Look for in an Air Conditioning Company
Whether you´re new to the San Gabriel Valley, or just looking for a better fit for air conditioning service, you may be wondering what traits or characteristics signal you’re on the right track. Here is a brief list of clues to look for when comparing local AC service companies.
1. A Solid Reputation in the Community
Building a good reputation isn’t easy. Gaining community trust requires a relationship attitude, one that respects and values the customers’ time, budget and needs. Look for positive online reviews, articles in local media that highlight community engagement, reasonable social media response times and recommendations from your friends and family.
2. A Commitment to Excellence
An air conditioning company pursuing excellence invests in professional development. Look for recognition by third-party agencies, such as designation as an authorized dealer of HVAC manufacturing companies. Providing proof of NATE certification is another sign the air conditioning company keeps their technicians up to date on regulations in the heating, air conditioning, ventilation, and refrigeration world. A commitment to excellence means technicians are fully trained, certified, licensed and bonded.
3. A One-Stop, Full-Service operation
Look for a range of services and products that include preventative maintenance plans, warranty service for partnership brands, a dedicated customer service team, replacement parts and 24-hour emergency call out options.
4. An Eye on the Future, Still Grounded in the Past
Someone who has been in the business for a couple of decades or more should be able to help you realistically evaluate when an older system is ready for full retirement. Modern, energy-efficient air conditioning systems with remote programmable thermostats and comfort zone capabilities may or may not be a good investment if you have an older home with a legacy unit that is still working great. A good air conditioning company leader knows that building trust starts with being honest, even if that means a customer armed with candid information decides to schedule a repair this time instead of updating the system.
General Heating & Air Conditioning, Inc: Serving the San Gabriel Valley for 3 Decades & Counting
A good air conditioning company is responsive, offers a wide variety of products and services, has a great reputation in the community and gives their employees the training and resources necessary to deliver excellent service. If you’re looking for an air conditioning company committed to earning your business, please contact us to discuss air conditioning maintenance plans, our full line of Carrier AC systems and other services.